"We have found that there are four great challenges facing lawyers in law firms; these are the ability to:
Most lawyers in law firms want to help people (people like you and me) when in need and it is difficult to balance clients’ needs with the demands of running a small business. The business side of things always suffers. LEAP redresses this imbalance.
For more than 20 years we have constantly researched the needs of lawyers in small firms and designed great solutions to help them. We have found that the challenges are very similar in all countries. The human needs of clients are the same after all.
We continue to invest in a cycle of continuous innovation designing and developing solutions that take advantage of the latest technologies to bring costs down, and which are remarkably practical and natural to use for anyone familiar with the operations of law firms.
No matter what your involvement in law firms is, I invite you to make contact with me directly, I will always be happy to take your call or exchange correspondence."
Peter has been helping law firms operate more efficiently through the use of technology for more than 20 years.
"I enjoy seeing our clients achieve great success and helping them improve profitability with our software.
I have a great team of dedicated people available to help you improve your business.
If you're ever in Twickenham why not pop in and see us, we’d be more than happy to see you and
welcome your feedback."
"I aim to ensure that all clients have a great experience in moving to LEAP from point of sale, right through to delivery of installation, training and beyond.
With 10 years' experience working with law firms, I understand their need for efficient and easy processes and this is what I continually strive to achieve."
"The best way to assess LEAP is to see it for yourself. We just love showing lawyers how LEAP can help them to run more efficiently and make more money.
My team are trained in every aspect of LEAP and can discuss the experiences of other small firms like yours so that you can assess the benefits for yourself.
We can also arrange for one of our many successful clients to talk with you about their experiences. Just call us!"
"As the UK Financial Controller, I am in overall charge of accounting and finance for all LEAP businesses in the UK
My position involves managing the accounting team and being responsible for all aspects of financial management, reporting and regulatory compliance"
"My primary focus at LEAP is ensuring the experience of our customers meets and exceeds their expectations.
As QM, my role encompasses the development and enhancement of the quality of service which is achieved through complaints handling and management as well as performing qualitative and quantitative analysis to produce quality plans to enhance the customer experience."
"With over 15 years’ experience in recruiting and building great teams, I have a passion for finding smart, proactive people who want to work for an amazing company which has their employee’s best interests at its heart.
LEAP has an incredible culture – and we are always looking for talented people who want to achieve and who can get things done."
"For LEAP and its clients, content encompasses everything you see when opening a new matter; starting from the list containing the areas of law, the matter type name and the selection of different tables. Content also includes over 3,000 automated legal forms and more than 300 legal precedents available to LEAP clients.
As the head of LEAP UK’s content department, I have executive responsibility for all of this. I oversee content strategy, project conceptualisation, planning, development and the on-time delivery of content projects to clients. I manage a large team of staff dedicated to ensuring that the content in LEAP is effective, automated and up to date."
"As the UK Marketing Manager I take great pride in ensuring the legal profession are fully informed of the benefits and solutions acquired through using LEAP, making sure product information and new developments are communicated to the sector in a clear and concise manner.
At LEAP we are always looking to help make a solicitor’s life easier, finding solutions to the issues confronting you. It is important that these solutions are highlighted and that across the marketing team we publicise the value of LEAP."
"For many years I have designed and implemented software solutions for staff in small to medium sized law firms.
My aim at LEAP is to make sure lawyers and their support staff have all the relevant information they need in an easy and efficient solution to allow you to concentrate on what you do best."
“I want to ensure that all firms using LEAP and who do legal aid use the software to make them more efficient and therefore profitable. Legal aid is a specialist area of law and our team are experts and here to help.”
"Providing innovative technological solutions to delight the modern lawyer is what gets me out of bed in the morning. My aim is to ensure that our solutions deliver the competitive edge that the small practice needs to thrive in the evolving legal services marketplace.
Through continuous engagement with our clients, I collect feedback which we use to drive our product roadmap and deliver world-class solutions to tomorrows problems.
Following several years working in legal finance and practice management, I have been working in legal technology since 2005 in both customer services and product management."
"We speak to clients on a daily basis, so we know what law firms want and need to run their businesses efficiently.
We are constantly seeking out new opportunities within LEAP which clients may have overlooked or forgotten about. My team are always excited about being able to speak with our clients about these exciting new developments within LEAP. It is very satisfying to see a client using the software well and getting the benefits of using LEAP."
"The Litigation Centre of Excellence is the benchmark LEAP and I set for innovation in Litigation. Through intelligent design and expert customer service, we are ensuring that LEAP customers are equipped with the tools to excel in an evolving digital legal landscape.
Having substantially contributed to the digital movement for Civil and Criminal Court Rooms, I am at the forefront of solving the problems litigators face day to day.
I also have over 25 years’ experience as both a litigator and a lead designer of UK Legal Software."
"Like instructing a solicitor, contacting product support is rarely an activity that people would choose to do. Instead, it’s a decision driven by a need for specialist knowledge.
My team and I are passionate about making that experience straightforward and painless; conveying accurate information as efficiently as possible in clear and jargon-free language.
As the manager of the UK Helpdesk, it’s my responsibility to ensure that every user is able to maximise the many benefits that LEAP provides."
"I am passionate about utilising technology to better support our clients throughout their LEAP journey. By anticipating our client’s needs, we strive to support them in a way suited to the modern lawyer.
Through working closely with a network of LEAP accredited Partners, we can guarantee our clients access to the best training, guidance and consultancy services.
Our Client Success Managers are experts in ensuring our clients are making the most of their LEAP subscription & working as efficiently as possible. As a result, LEAP users can focus on practising law and make more money."
A passionate property professional with a broad understanding of legal services and the built environment as a whole.
“My focus is with our conveyancing partners, ensuring that they get the most from our market leading software whilst using their feedback to help deliver new and improved solutions to make their lives easier and their practices more profitable”.