Focused on meeting the needs of our clients, we are considered
world-class* in terms of achieving customer loyalty.

*Net Promoter Score (NPS) – a world-leading customer experience metric

  • Receive guidance with LEAP implementation through your LEAP consultant.
  • Find answers through LEAP Help Centre, HelpDesk or Online LiveChat.
  • Make the most of LEAP through free training videos.
  • Access LEAP certified consultants, bookkeepers and affiliates.
  • Suggest new features or provide feedback to improve LEAP for your firm.


Browse online help articles, step-by-step instructions or post questions or feature requests. LiveChat consultants can provide you with prompt assistance or further investigate your query as and when necessary.

You can access the LEAP Help Centre from within LEAP or via

Through the LEAP University individual users are provided access to a series of courses and resources to help them get the best out of LEAP. The courses are aimed to get new users up and running on the software and to remind those more experienced the key functionality of LEAP.


A secure and trusted service, our experienced Transitions Team ensure the seamless migration of your data and are available to scope, give recommendations and execute a thorough and phased migration plan tailored to your needs.

Experts in their field, our business partners can help you with a range of extra services to help grow and manage your firm.

Through our LEAP Partner Network we make getting your law firm up and running on LEAP easy. The Network comprises of independent Certified Consultants, Accounting and Bookkeepers and IT Partners. The network offers LEAP clients access to a range of additional support, training and consulting services.